Terms of Service
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Trekeffect Inc., a Connecticut corporation doing business as Oaysus ("Company," "we," "us," or "our"), regarding your use of our platform services.
BY ACCESSING OR USING OUR SERVICES, VIEWING DEMO WEBSITES, OR SUBSCRIBING TO OUR PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE OUR SERVICES.
1Definitions
"Services" means our platform services, including: (a) Subscription Website Services for professionals hosted on myoaysus.com; (b) E-commerce Platform Services with revenue-sharing arrangements; (c) Demo and preview website services; and (d) Done-For-You Website Services.
"Platform" means our proprietary software system accessible at oaysus.com, myoaysus.com, and related subdomains.
"Subscription Services" means pre-built website subscriptions billed monthly or annually through Stripe, hosted on myoaysus.com with optional custom domain support.
"Done-For-You Website Services" means our professional website design and development services where we create a custom website for you based on your requirements, delivered as a complete project with a deposit and final payment structure.
"Deposit" means the initial payment (typically 50% of the total project cost) required to begin Done-For-You Website Services, paid at the time of purchase along with the first month of hosting.
"Final Payment" means the remaining balance (typically 50% of the total project cost) due upon completion and acceptance of Done-For-You Website Services.
"Deliverable" means the completed website produced through Done-For-You Website Services, delivered to you via email notification.
"Review Period" means the seven (7) calendar day period following delivery of your website during which you may review the Deliverable, request revisions, or request a refund under our satisfaction guarantee.
"Customer Data" means all data, content, and materials you upload, submit, or create using our Services, including business information, website content, and lead capture data.
"Custom Components" means any code, templates, scripts, third-party integrations, or functionality you upload to or integrate with our Platform.
"CLI Tool" means our open-source command-line interface tool (Oaysus CLI) available at github.com/oaysus/cli, which enables developers to upload Custom Components and manage their websites from their development environment.
"Lead Data" means contact information and inquiries submitted by visitors through lead capture forms on your website, which is stored in our database and accessible through your dashboard.
"Agreement" means these Terms together with any Order Forms, Service Agreements, or other documents incorporated by reference.
2Service Description
Subscription Website Services
For professionals, we provide:
- Pre-built, professional websites hosted on myoaysus.com subdomains
- Custom domain connection and DNS routing support (customer manages DNS settings)
- Lead capture forms with data stored in your dashboard
- Subscription management dashboard for domain and billing settings
- Monthly or annual subscription billing through Stripe
E-commerce Platform Services (Revenue-Share Clients)
For select e-commerce clients, we provide:
- Full-featured online stores with component-based customization
- Product catalog management with collections and metafields
- Order processing through third-party payment providers
- Email marketing campaigns and automated sequences
- Analytics and business intelligence tools
Done-For-You Website Services
For clients who want a professionally designed and built website, we provide:
- Custom website design and development based on your requirements
- Project-based pricing with 50% deposit upfront and 50% due upon delivery
- Target delivery timeline of 7 to 10 business days, depending on project complexity and our current workload
- Seven (7) day review period after delivery to evaluate your website
- Up to three (3) rounds of revisions included during the review period
- 100% satisfaction guarantee with full deposit refund available during the review period
- Ongoing monthly hosting after project completion
Note: Done-For-You Website Services are professional website design and development services. The satisfaction guarantee, revision policy, and acceptance terms are detailed in Section 10 (Project Acceptance and Delivery).
Service Availability: We will use commercially reasonable efforts to maintain Service availability, but do not guarantee uninterrupted access. Scheduled maintenance will be performed during low-usage periods when possible.
Platform Tools (Subscription and E-commerce Services): For Subscription Website Services and E-commerce Platform Services, we provide website and platform tools. For these self-service offerings, we are NOT providing professional design services, consulting, or advice related to your business operations, licensing, or professional practices. Done-For-You Website Services are a separate offering with their own terms as described above and in Section 10.
3Account Registration and Responsibilities
Eligibility: Our Services are designed for business use. You must be at least 18 years old and have legal authority to enter into this Agreement on behalf of yourself or your business.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] of any unauthorized use.
Accurate Information: You agree to provide accurate, current, and complete information during registration and subscription, and to update such information as necessary through your account dashboard.
Professional Licensing and Compliance: You are solely responsible for:
- Obtaining and maintaining all necessary business licenses, permits, and professional certifications required for your trade or business
- Ensuring your business practices comply with all applicable federal, state, and local laws and regulations
- Maintaining appropriate business insurance, including general liability and professional liability insurance
- Complying with consumer protection, privacy, and advertising laws in your jurisdiction
- Ensuring all information on your website is accurate, truthful, and not misleading
Lead Data Handling: Lead data collected through your website forms is stored in our database and accessible through your dashboard. You are responsible for complying with all applicable privacy laws regarding your use of this data and for any communications you send to leads.
4Payment Terms
Subscription Website Services
Subscription Fees: Subscription fees are billed monthly or annually in advance through Stripe. By subscribing, you authorize automatic recurring charges to your payment method on file.
Payment Processing: All payments are processed securely through Stripe. We do not store your complete payment card information.
Failed Payments: If a subscription payment fails for any reason, your account and website will be immediately suspended. Your website (both subdomain and custom domain, if applicable) will become inactive until payment is successfully processed.
No Refunds: All subscription fees are non-refundable. We do not provide refunds or credits for partial months of service, except in our sole discretion for extraordinary circumstances.
Done-For-You Website Services
Deposit Payment: A deposit of 50% of the total project cost is required at the time of purchase, along with the first month of hosting fees. By purchasing, you authorize us to charge your payment method for the deposit and initial hosting fee.
Final Payment: The remaining 50% of the project cost (the "Final Payment") is due upon acceptance of your completed website. By purchasing Done-For-You Website Services, you expressly authorize us to automatically charge the Final Payment to your payment method on file upon acceptance of the Deliverable, as described in Section 10.
Automatic Acceptance and Charge: If you do not respond during the seven (7) day Review Period following delivery, your website will be deemed automatically accepted, and the Final Payment will be charged to your payment method on file. This automatic charge authorization is a material term of your purchase.
Failed Final Payment: If the Final Payment charge fails for any reason after acceptance, your website will not be published and will remain offline until payment is successfully processed. We reserve the right to pursue collection of unpaid amounts.
Satisfaction Guarantee: During the seven (7) day Review Period, you may request a full refund of your deposit if you are not satisfied with the delivered website. To request a refund, email us at [email protected] before the Review Period expires. Refunds are processed within 5 to 10 business days. See Section 10 for complete details.
Cancellation Before Delivery: If you cancel your project after paying the deposit but before we deliver your website, the deposit is non-refundable as work has already begun on your project. However, you may still receive a refund by waiting for delivery and exercising your satisfaction guarantee during the Review Period.
No Refund After Acceptance: Once the Review Period expires or you explicitly accept the Deliverable, the project is considered complete. No refunds will be provided after acceptance.
Monthly Hosting: After your project is complete and accepted, ongoing monthly hosting fees will be billed automatically to your payment method on file. Hosting fees are non-refundable. You may cancel hosting at any time through your account dashboard, effective at the end of your current billing period.
E-commerce Platform Services (Revenue-Share Clients)
Revenue Sharing: For revenue-share clients, fees are calculated as a percentage of gross transaction volume as specified in your Service Agreement and are due monthly.
Payment Processing: Revenue-share clients are responsible for establishing and maintaining direct relationships with payment processors. We do not process customer payments on your behalf.
Late Payments: Overdue amounts may incur a late fee of 1.5% per month (or the maximum allowed by law, if less). We may suspend Services for accounts more than 30 days overdue.
Sales Tax
Connecticut Sales Tax: For customers with a Connecticut billing address, applicable Connecticut sales tax (currently 6.35%) will be added to all fees as required by Connecticut law.
Other Jurisdictions: We may collect sales tax, use tax, VAT, or other applicable taxes in other jurisdictions as required by law.
5Intellectual Property Rights
Our IP: We retain all rights, title, and interest in and to the Platform, Services, and our proprietary technology, including all code, software, templates, and infrastructure. No license or rights are granted to you except as expressly set forth herein.
Your Business Content: You retain full ownership of your business content, including business information, photos, descriptions, and any other materials you provide for your website. You grant us a limited, non-exclusive license to host, display, and use your content solely to provide the Services to you.
Done-For-You Website Ownership: For Done-For-You Website Services, upon receipt of the Final Payment in full, you receive ownership of the custom website design and content we create specifically for you. However, you acknowledge and agree that:
- The website code and components are designed to function within the Oaysus Platform and may not function properly outside of our system
- We retain ownership of all underlying platform code, frameworks, templates, reusable design patterns, and technical infrastructure
- We may reuse non-customer-specific design patterns, code structures, layouts, and methodologies in future projects for other customers
- Your ownership is limited to the specific customizations, business content, and branding elements unique to your website
- If the Final Payment is not received, we retain all rights to the Deliverable and you receive no ownership or license rights
Portfolio Rights: You grant us the right to display your completed website in our portfolio, marketing materials, and case studies. We may identify you as a customer unless you notify us in writing that you prefer to remain anonymous.
Custom Components: You retain ownership of your business content within Custom Components you upload. However, you grant us a perpetual, irrevocable, worldwide license to use, modify, and distribute the code and functional aspects of any Custom Components. We may make the code/functionality available to other customers or incorporate it into our Services, but we will not share your specific business content (text, images, branding).
Feedback: Any suggestions, feedback, or improvements you provide regarding our Services may be used by us without compensation or attribution.
Third-Party Content: You are responsible for ensuring you have the right to use any third-party content (stock photos, fonts, etc.) included on your website and that such use does not infringe on any third-party intellectual property rights.
6Customer-Uploaded Code and Third-Party Integrations
IMPORTANT: You are solely responsible for all code, components, scripts, and third-party integrations you upload to or integrate with our Platform.
No Code Review: We do not review, audit, validate, or scan customer-uploaded code for security vulnerabilities, malware, or compliance with any standards. Custom Components are uploaded and executed at your own risk.
Third-Party Services: If you integrate third-party services (such as analytics tools, tracking pixels, payment processors, or other APIs) into your website through Custom Components, you are responsible for:
- Compliance with those third parties' terms of service and privacy policies
- Ensuring any data sharing complies with applicable privacy laws
- Disclosing such integrations to your website visitors as required by law
- Any fees, liabilities, or obligations arising from those integrations
Prohibited Code: You may not upload code that:
- Contains malware, viruses, or other malicious software
- Attempts to access our systems or other customers' data
- Mines cryptocurrency or performs unauthorized computations
- Violates any applicable law or third-party rights
- Could harm our infrastructure, other customers, or website visitors
Removal Rights: We reserve the right to remove any Custom Components that we reasonably believe violate these Terms or pose a security risk, without prior notice.
7CLI Tool
Open Source License: The Oaysus CLI tool is open-source software available at github.com/oaysus/cli. The CLI tool code is licensed separately from our Platform and Services. Your use of the CLI tool is subject to its open-source license terms.
Device Authorization: The CLI tool uses device authorization to authenticate your development environment with our Platform. When you authorize a device:
- An authorization token is stored locally on your device
- The token grants access to your account for uploading Custom Components
- You can revoke device authorization at any time through your account dashboard
- You are responsible for securing your authorized devices
Same Terms Apply: All Custom Components uploaded via the CLI tool are subject to the same terms as components uploaded through the web interface, including Section 6 (Customer-Uploaded Code) and Section 14 (Indemnification).
Platform vs. CLI: While the CLI tool is open source, the Platform, APIs, and Services it connects to remain proprietary. The open-source license for the CLI does not grant any rights to our Platform or Services.
8Prohibited Uses
You may not use our Services to:
- Violate any applicable law or regulation
- Infringe upon or violate the intellectual property or privacy rights of others
- Transmit malicious code, viruses, or other harmful materials
- Attempt to gain unauthorized access to our systems or other user accounts
- Interfere with or disrupt our Services or servers
- Use our Services for any fraudulent or deceptive purpose
- Resell our Services without our written consent
- Reverse engineer, decompile, or disassemble our Platform
- Collect or harvest personal data without appropriate consent
- Send spam or unsolicited communications using lead data
9Hosting and Custom Domains
Subscription Activation: Upon subscribing, your website will be activated on a myoaysus.com subdomain of your choice (subject to availability). You will gain access to your account dashboard to manage your subscription and domain settings.
Custom Domain Connection: You may connect a custom domain to your website at no additional charge. You are responsible for:
- Purchasing and maintaining registration of your custom domain through a domain registrar
- Configuring DNS settings to point your domain to our servers (documentation provided)
- Ensuring your domain remains active and renewed
Website Hosting: Your subscription includes hosting on our shared infrastructure. We do not guarantee specific bandwidth, storage limits, or uptime SLAs for subscription websites. We reserve the right to impose reasonable usage limits to maintain service quality for all customers.
10Project Acceptance and Delivery
This section applies specifically to Done-For-You Website Services.
Project Kickoff and Requirements
Intake Process: After your deposit payment, you will receive an intake form to gather the information we need to build your website. You must complete the intake form before work begins.
Kickoff Response Deadline: If you do not respond to the initial kickoff communication within seven (7) days of your purchase, your project will be cancelled and your deposit will be retained. This is because we allocate resources and schedule your project immediately upon purchase.
Incomplete Intake: If you begin the intake process but do not complete it, work will not begin until you provide all required information. There is no deadline for completion, but we reserve the right to cancel inactive projects after 90 days and retain the deposit.
Delivery Timeline
Target Timeline: We aim to deliver your website within 7 to 10 business days after your intake is complete, depending on your selected package and project complexity. However, delivery timelines are estimates and may vary based on our current workload and the complexity of your requirements.
No Guaranteed Delivery Date: While we make every effort to meet our target timelines, we do not guarantee specific delivery dates. Delays do not entitle you to a refund or discount, though you always retain your right to the satisfaction guarantee during the Review Period.
Delivery Notification: When your website is complete, we will send you an email notification with a link to review your website. The date of this email notification marks the beginning of your Review Period.
Review Period and Revisions
Seven-Day Review Period: You have seven (7) calendar days from the delivery notification to review your website, request revisions, or request a refund under the satisfaction guarantee.
Included Revisions: Your project includes up to three (3) rounds of revisions. A "revision round" consists of all change requests submitted together in a single communication (email or form submission). Individual change requests submitted separately each count as one revision round.
Scope of Revisions: Revisions are limited to adjustments within the original project scope. Requests for additional pages, features, or functionality beyond your original package are considered scope changes and may require additional fees.
Revision Turnaround: We will make reasonable efforts to complete requested revisions promptly. The Review Period does not pause or extend while revisions are being made.
Acceptance
Explicit Acceptance: You may accept your website at any time during the Review Period by notifying us in writing (email to [email protected]) or by clicking an acceptance link we provide. Upon acceptance, the Final Payment will be charged immediately.
Automatic Acceptance: If you do not respond during the seven (7) day Review Period (no revision requests, no refund request, no communication), your website will be automatically accepted at the end of the Review Period. Upon automatic acceptance, the Final Payment will be charged to your payment method on file.
Effect of Acceptance: Once your website is accepted (explicitly or automatically), the project is considered complete. You will not be entitled to additional revisions under this agreement, and no refunds will be provided.
Satisfaction Guarantee
Full Refund Available: If you are not satisfied with your delivered website for any reason, you may request a full refund of your deposit during the seven (7) day Review Period. To request a refund, email [email protected] with the subject line "Refund Request" before the Review Period expires.
Refund Processing: Approved refunds will be processed within 5 to 10 business days and credited to your original payment method.
Effect of Refund: If you request and receive a refund, your project will be cancelled, the Final Payment will not be charged, and you will not receive the website. Any hosting subscription will also be cancelled.
Guarantee Limitations: The satisfaction guarantee is only available during the Review Period. Once the Review Period expires or you accept the Deliverable, no refunds will be provided.
Cancellation
Cancellation Before Delivery: If you wish to cancel your project after paying the deposit but before we deliver your website, the deposit is non-refundable. Work begins immediately upon receipt of your intake information, and we incur costs in design, development, and resource allocation. If you want to evaluate the work before committing, you should wait for delivery and exercise your satisfaction guarantee during the Review Period.
Cancellation After Acceptance: Once the project is accepted, no cancellation or refund is available for the project fees. Monthly hosting fees may be cancelled at any time as described in Section 4.
11Cancellation and Data Retention
Cancellation by You: You may cancel your subscription at any time through your account dashboard. Cancellation is effective at the end of your current billing period. You remain responsible for all fees incurred through the cancellation date.
Effect of Cancellation:
- Your website (subdomain and custom domain) will be deactivated at the end of your billing period
- Your account and data will be retained for 90 days to allow reactivation
- During this 90-day period, you may resubscribe to restore your website
- After 90 days of inactivity, your account and all associated data (including lead data) will be permanently deleted
Data Deletion Requests: If you request deletion of your account and data before the 90-day retention period, we will process your request within 15 days. Deleted data may persist in encrypted backups for up to 15 additional days before being automatically purged.
Payment Failure: If a payment fails, your website will be immediately suspended. If payment is not resolved within 30 days, your account will follow the same cancellation process described above.
Termination by Us: We may terminate this Agreement immediately for material breach, non-payment, or violation of these Terms. We may also terminate with 30 days' notice without cause.
12Disclaimers and Warranties
EXCEPT FOR THE EXPRESS WARRANTIES AND SATISFACTION GUARANTEE PROVIDED FOR DONE-FOR-YOU WEBSITE SERVICES IN SECTION 10, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Done-For-You Website Services Limited Warranty
For Done-For-You Website Services, we warrant that:
- We will use reasonable professional skill and care in creating your website
- The delivered website will substantially conform to the description of your selected package
- The satisfaction guarantee described in Section 10 provides your exclusive remedy for dissatisfaction with the Deliverable
This limited warranty does not cover issues arising from content you provide, third-party services, or modifications made after delivery.
AI-GENERATED CONTENT DISCLAIMER: Certain features of our Services, including our free website audit tool, use artificial intelligence to generate analysis, recommendations, and other content. AI-generated content is provided for informational purposes only and should not be relied upon as professional, technical, or business advice. AI-generated analysis may contain inaccuracies, may not reflect the most current information, and is not a substitute for consultation with a qualified professional. We do not guarantee the accuracy, completeness, or reliability of any AI-generated content. You acknowledge that you use AI-generated content at your own risk.
BUSINESS ADVICE DISCLAIMER: While we provide professional website design services, we do not provide, and you should not rely on us for:
- Professional advice regarding your trade, business operations, or industry practices
- Legal, accounting, or tax advice
- Guidance on licensing, permitting, or regulatory compliance for your business
- Business consulting or strategic planning services
- Marketing or advertising advice specific to your industry
- Guarantees about business outcomes, lead generation, or revenue
YOU ARE SOLELY RESPONSIBLE FOR:
- Your business operations and professional practices
- The quality and safety of services you provide to your customers
- Obtaining appropriate business and professional liability insurance
- Compliance with all applicable laws, regulations, and licensing requirements
- All content and representations made on your website
- Accuracy of information you provide during the intake process
- All code and third-party integrations you upload to the Platform
We do not warrant that:
- The Services will meet your specific business requirements or revenue expectations
- The Services will be uninterrupted, timely, secure, or error-free
- Any errors in the Services will be corrected within a specific timeframe
- Custom Components you upload will function correctly or securely
- Your website will generate leads, customers, or revenue
13Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: IN NO EVENT SHALL TREKEFFECT INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Liability Cap for Subscription and E-commerce Services:
FOR SUBSCRIPTION WEBSITE SERVICES AND E-COMMERCE PLATFORM SERVICES, OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO US IN THE TWO (2) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Liability Cap for Done-For-You Website Services:
FOR DONE-FOR-YOU WEBSITE SERVICES, OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL PROJECT FEES YOU PAID FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM (INCLUDING DEPOSIT AND FINAL PAYMENT, BUT EXCLUDING ONGOING HOSTING FEES).
These limitations apply regardless of whether the liability is based on contract, tort, strict liability, or any other legal theory. Your exclusive remedy for dissatisfaction with Done-For-You Website Services is the satisfaction guarantee described in Section 10.
14Indemnification
Your Indemnification Obligations: You agree to defend, indemnify, and hold harmless Trekeffect Inc. and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your Customer Data, business content, or business practices
- Custom Components, code, scripts, or third-party integrations you upload, including any security vulnerabilities, data breaches, privacy violations, malware, or harm to website visitors arising therefrom
- Content, text, images, or materials you provide for your website (including for Done-For-You Website Services)
- Your professional services, work product, or business operations
- Claims by your customers or third parties related to services you provided to them
- Your failure to obtain or maintain proper licensing, permits, or insurance
- Your infringement of any intellectual property or privacy rights of others
- Lead data you collect and your use of such data
- Your violation of any applicable laws or regulations
Clarification for Done-For-You Website Services: For Done-For-You Website Services, we are responsible for the code and design elements we create. You are responsible for the accuracy, legality, and appropriateness of all content, text, images, trademarks, and business information you provide to us during the intake process or otherwise. If a claim arises from content you provided, you are responsible for indemnifying us. If a claim arises solely from a defect in the code or design we created (and not from content you provided), we will not seek indemnification from you for that specific claim.
We will provide you with reasonable notice of any such claim and cooperate with you in the defense thereof.
15Governing Law and Dispute Resolution
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions.
Jurisdiction: Any legal action or proceeding arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in Connecticut, and you hereby consent to the personal jurisdiction and venue therein.
Dispute Resolution Process:
- Direct Communication: Contact our legal team first to attempt resolution
- Mediation: If direct communication fails, disputes shall be submitted to binding mediation
- Litigation: Only if mediation fails may either party pursue litigation in the courts specified above
16General Provisions
Entire Agreement: These Terms constitute the entire agreement between you and Trekeffect Inc. regarding the Services and supersede all prior agreements and understandings.
Modifications: We may update these Terms from time to time. We will provide notice of material changes by email or through the Services. Continued use of the Services constitutes acceptance of the modified Terms.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Assignment: You may not assign or transfer these Terms without our written consent. We may freely assign these Terms.
Force Majeure: Neither party shall be liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, government actions, or telecommunications failures.
Electronic Communications: You consent to receive communications from us electronically, and such communications satisfy any legal requirement that communications be in writing.
Contact Information
For questions about these Terms of Service, please contact:
Trekeffect Inc. (d/b/a Oaysus)
11 Spinnaker Drive
Niantic, CT 06357
United States
Email: [email protected]